
Klearmind, a mental health clinic specializing in personalized ketamine treatments, came to us with a pressing challenge. While their medical expertise and patient care were exceptional, their digital presence told a different story. Their existing website lacked clarity, empathy, and aesthetic direction. The three elements critical for a brand that deals with vulnerable, sensitive patients seeking hope and healing.
Our mission was clear, rebuild the brand identity and online experience from the ground up to make every visitor feel seen, safe, and supported, while positioning Klearmind as a modern, trustworthy pioneer in the psychedelic mental wellness space.

"The existing website suffered from disjointed design, cold aesthetics, and a poor user experience that didn’t reflect the compassionate care Klearmind actually provided. "
The existing website suffered from disjointed design, cold aesthetics, and a poor user experience that didn’t reflect the compassionate care Klearmind actually provided. Patients visiting the site are often in distress or looking for clarity, felt overwhelmed and uninspired. For a service deeply rooted in empathy and transformation, this disconnect was unacceptable.While the initial branding carried a legacy feel for Datamede, it had its loose ends. The branding used earlier was a testament to their journey and their roots in the industry, it had a sense of connection and recognition amongst their ideal consumer. Hence, we decided not strip it down completely and capitalise on what we have.
We needed to design a brand identity and web experience that felt calming, elegant, and emotionally intelligent while still instilling confidence and professionalism. The challenge wasn’t just design, it was emotional resonance.

Beyond aesthetics, the new site was built to work. We introduced a patient survey as the primary lead generation touchpoint, framing the journey around the patient, not the clinic. An embedded AI agent, trained to handle 90% of common inquiries, now supports patients in real-time, saving hours of manual response time and streamlining the intake process.
